Tutorial
Sequence Message
Sequence Message is an Super Advance Features and Game Changer to all Features especially Chatbot & Bulk Messaging. You can send multiple message with different delay time without need to create so many Chatbot or Bulk Messaging.
Sequence Message is available for below features:
✅Auto Reply
✅Reject Call
✅Greeting Message
✅Away Message
✅Chatbot
✅Quick Reply (NEW)
✅Bulk Messaging
Example of Bulk Messaging + Sequence Message + Follow Up
📌 Use Case: Marketing Campaign to Leads
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Message 1: “🎉 Big Sale This Week!”
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Message 2 (After 2 hours): “Still thinking? Here’s a special coupon: SALE10”
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Message 3 (After 1 day): “Hurry, promo ends tomorrow!”
🔐 Special Note:
FOLLOW UP (Time Send) option only available for Silver & Gold Package only.
Step 1. Remove Multiple Chatbot With Same Keyword!
If you are using our V1 version, you probably export & import Chatbot JSON and your old chatbot have multiple chatbot that have same keyword (To send multiple message when a keyword is sent)
You can delete the other chatbot with same keyword and leave just 1 chatbot
Step 2. Features > Sequence Message
Click Add New Sequence
Name your sequence and click Create button
Step 3. Add Sequence Message
You can start adding your sequence message by click on + button
- Choose Template Type
- Edit your message and click Save if done.
Follow Up (NEW)
Time Send
- Instant – Sequence Message will be sent instantly
- Custom – Sequence Message will be sent after custom time (Follow Up)
You set delays in minutes, hours, or days
- Only for Silver & Gold Package
Step 4. Clone, Copy & Paste Sequence Message
If you want to clone existing sequence message, just click on clone step icon
Clone sequence step will appear below the step that you clone. Please make sure that you save (each step).
- Click on Copy Step
- Click on Paste Step at any existing sequence that you want to replace.
- You can edit and make sure that you save after done (each step).
Step 5. Make Sure No Error
If you save a non complete sequence, it will show error
Only no error sequence will be send, please make sure you edit the sequence
Step 6. Choose Sequence Message
Go to Sequence Message section at any features and choose the sequence that you already created
Duplicate Sequence Message
You can duplicate Sequence Message using Duplicate icon
Example Bulk Message + Sequence Message
You can send multiple message using Bulk Messaging Features + Sequence Message Features
