Spintext
Spintext allows you to randomize phrases in your message so each recipient receives a slightly different message.
This helps:
- Avoid spam detection by WhatsApp
- Make messages feel more personal and natural
Example:
{Hello|Hi|Greetings}, thank you for your order!
Possible outputs:
- Hello, thank you for your order!
- Hi, thank you for your order!
- Greetings, thank you for your order!
⚡ Spintext Guide
To use spintext, wrap multiple word options in {} and separate them with |.
✅ Example:
{Hello|Hi|Good day} [Name], your parcel is on the way to [Address]!
Each user will receive a unique version like:
- Hello Ahmad, your parcel is on the way to KL!
- Good day Aisyah, your parcel is on the way to JB!
Important:
You can combine Spintext with Variables.
Don’t nest spintexts (no
{Hi|{Hello|Hey}})
Variable
Variable allows you to insert dynamic information into messages, such as the user’s name, phone number, or current time.
Two Types of Variables:
Common Variables: System-provided info like name, phone, date.
Custom Variables: Only supported in Bulk Messaging. These are uploaded through Contact Group (e.g. [Name], [Address]).
Custom Variables
Custom Variables are only supported for Bulk Messaging. You can define your own fields like Name, Address, OrderID, etc. through your Contact Group upload.
Example Contact Group
Then in your bulk messaging caption, just write:
Hello|Hi} [Name], we will send your parcel to [Address] today.
- Custom variables will pull data from your uploaded Contact Group.
Note:
- If you want to write static brackets like [Promo], use [=Promo] instead.
- Custom Variable Only supported in Bulk Messaging
Common Variables List
Use these variables anywhere a message supports it:
[greet|good morning|0-11|good afternoon|12-13|good evening|14-18|good night|19-23] → greet with customization
[wa_phone] → user's phone number
[wa_name] → user's WhatsApp name
[wa_message] → user's last message
[me_phone] → your WhatsApp number
[me_name] → your WhatsApp display name
[now_format|en|DD MMM YYYY, HH:mm] → current time in formatted style
This is the result of data that being capture by variable at Contact Group Variable
Supported Variables by Feature
⚠️ Not All Variables Work in Every Feature
Each feature supports only a specific set of common variables.
✅ Please refer to the list below to see which variables are allowed for each feature.
❌ Using unsupported variables may cause the message to fail or not send correctly.
Auto Reply
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[wa_phone]
[wa_name]
[wa_message]
[me_phone]
[me_name]
[now_format|en|DD MMM YYYY, HH:mm]
Reject Call
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[me_phone]
[me_name]
[now_format|en|DD MMM YYYY, HH:mm]
Greeting Message
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[wa_phone]
[wa_name]
[wa_message]
[me_phone]
[me_name]
[now_format|en|DD MMM YYYY, HH:mm]
Away Message
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[wa_phone]
[wa_name]
[wa_message]
[me_phone]
[me_name]
[now_format|en|DD MMM YYYY, HH:mm]
Chatbot
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[wa_phone]
[wa_name]
[wa_message]
[me_phone]
[me_name]
[now_format|en|DD MMM YYYY, HH:mm]
Quick Reply
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[me_phone]
[me_name]
[now_format|en|DD MMM YYYY, HH:mm]
Bulk Messaging
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[phone_number]
[now_format|en|DD MMM YYYY, HH:mm]
✅ Only Bulk Messaging supports Custom Variable from Contact Group
WooCommerce / Onpay / Ordersini Integration
[greet|good morning|0-11|good afternoon|12-13|good evening|14-19|good night|20-23]
[now_format|en|DD MMM YYYY, HH:mm]
Greet Variable Customization
- You can view the result of this variable below
Within 12.00 to 13.00, it will greet good afternoon
You can change text and time inside the variable to your own custom greet.
- Original :
[greet|good morning|0-11|good afternoon|12-13|good evening|14-18|good night|19-23]
- Edit language and time:
[greet|selamat pagi|0-11|selamat tengah hari|12-13|selamat petang|14-18|selamat malam|19-23]
