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Tutorial

Campaign Exclude Contact

If you have blacklist or unsubscribe users, you can use Except contact for your bulk messaging

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Step 1. Create Exclude Contact Group

Make sure you have group that you want to send and group that you want to exclude

Step 2. Re Validate Contact Group

Before sending bulk messaging, please make sure to re-validate your contact group to avoid contact failed due to invalid number

Step 3. Choose Except Contact Groups

You must choose the group that you want to exclude from being send

Step 4. Download Failed Contacts

  • After the campaign ended, you can see failed number and download the Failed Contact Excel
  • You can compare the Excel with your exclude contact group