To enable AI responses in your chatbot, you must first configure the OpenAI settings at Chatbot.
Step 1: Edit OpenAI Settings at Chatbot
- Go to: WhatsApp > Chatbot
- Click on the Edit OpenAI Settings icon
Step 2: Enter API Key & Temperature
- Enable Status
- Toggle the OpenAI Chatbot Setting to Enabled (ON) before proceeding.
- Enter your OpenAI API Key
- Set Temperature
- Recommended: 0.6
- ✅ Click the Submit button to save your settings.
ℹ️ What is Temperature?
Temperature controls the randomness of the AI’s responses
Lower temperature (e.g. 0.2) = more accurate, focused, and repetitive
Higher temperature (e.g. 0.8+) = more creative, varied, and risky
As the temperature approaches 0, the output becomes deterministic and consistent
🎨 Icon Colors
⚪ Grey Icon
If you have not entered your OpenAI API Key, the icon will appear grey.
➤ This means AI is not yet configured.
🔴 Red Icon
If you’ve added the API key but the OpenAI setting is disabled, the icon turns red.
➤ This means AI is set up, but currently turned off.
🟢 Green Icon
When the OpenAI setting is enabled and active, the icon becomes green.
➤ This means your chatbot is fully AI-enabled and active.
